General conditions

GENERAL INFORMATION

Ownership of this website, www.weyshome.es, (hereinafter Website) flaunt it: WEYS HOME ANDALUCIA SL, provided with NIF: B-56093008 and registered in: Mercantile Registry of Córdoba; and whose registry data are: Tomo 2632, Folio 11, 1st registration, Sheet CO-39174, and whose contact details are:

Address: Ronda de los Tejares, no 18, Local Passage, 14001 Córdoba
Telephone contact: 639430239
Contact email: info@weyshome.com

This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website (www.weyshome.es) and the purchase or acquisition of products and / or services therein (onwards, Terms).

For the purposes of these Conditions, it is understood that the activity that Weys Home carries out through the Website includes: Building planned and conditioned to provide accommodation service to people temporarily.

In addition to reading these Conditions, before accessing, browse and / or use this website, the User must have read the Legal Notice and the General Conditions of Use, including, the cookie policy, and Weys Home's privacy and data protection policy. By using this Website or by making and / or requesting the acquisition of a product and / or service through it, the User agrees to be bound by these Conditions and by all the aforementioned, so if you don't agree with all of this, you should not use this Website.

Likewise, it is informed that these Conditions could be modified. The User is responsible for consulting them each time they access, browse and / or use the Website since those that are in force at the time the purchase of products and / or services is requested.

For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact information provided above or, in your case, using the contact form.

THE USER

The access, browsing and use of the Website, confers user status (hereinafter referred, indistinctly, individually as a User or jointly as Users), so they are accepted, since navigation on the Website begins, all the Conditions established here, as well as its subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations according to the case.

  • The User assumes his responsibility for a correct use of the Website. This responsibility will extend to:
  • Make use of this Website only to make legally valid inquiries and purchases or acquisitions.
  • Do not make any false or fraudulent purchase. If it could reasonably be considered that a purchase of this nature has been made, could be canceled and the relevant authorities would be informed.
  • Provide truthful and lawful contact information, for example, Email address, postal address and / or other information (See Legal Notice and General Conditions of Use).
  • The User declares to be older than 18 years and have legal capacity to enter into contracts through this Website.
  • The User may formalize, your choice, with Weys Home the contract of sale of the desired products and / or services in any of the languages ​​in which these Conditions are available on this Website.

PURCHASE OR ACQUISITION PROCESS

The duly registered Users can buy on the Website by the established means and forms.. They must follow the purchase and / or online acquisition procedure of www.weyshome.es, during which various products and / or services can be selected and added to the cart, basket or final purchase space and, Finally, Click on “Reserve”.
Likewise, the User must fill in and / or check the information requested at each step, even if, during the purchase process, before making the payment, purchase data can be modified.

Then, the User will receive an email confirming that Weys Home has received their order or purchase request and / or service provision, that is to say, order confirmation. AND, in your case, you will be informed, equally, by email when your purchase is being shipped. In your case, This information could also be made available to the User through their personal connection space to the Website..

Once the purchase procedure has concluded, the User consents that the Website generates an electronic invoice that will be sent to the User through email, And in his case, through your personal connection space to the Website. Likewise, the User can, if you want, get a paper copy of your invoice, requesting it to Weys Home using the contact spaces of the Website or through the contact information provided above.

The User acknowledges being up to date, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and that are shown next to the presentation or, in your case, image of it on your website page, indicating, by way of example, but not exhaustive, and attending to each case: Name, price, components, weight, quantity, color, product details, or characteristics, way in which they will be carried out and / or cost of the benefits; and acknowledges that the completion of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The comunications, Purchase orders and payments that intervene during the transactions carried out on the Website could be filed and kept in the computerized records of Weys Home in order to constitute a means of proof of the transactions., in any case, respecting the reasonable conditions of security and the laws and regulations in force that in this regard are applicable, and particularly taking into account the Regulations (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of this data (RGPD) and the Organic Law 3/2018, of 5 from December, Protection of Personal Data and guarantee of digital rights, and the rights that Users have in accordance with the privacy policy of this Website.

AVAILABILITY

All purchase orders received by Weys Home through the Website are subject to the availability of the products and / or to no circumstance or force majeure. (clause nine of these Conditions) affects the supply of the same and / or the provision of the services. If there are difficulties in supplying products or there are no products in stock, Weys Home undertakes to contact the User and refund any amount that may have been paid as an amount. This will be equally applicable in the cases in which the provision of a service becomes unfeasible..

PRICES AND PAYMENT

The prices displayed on the Website are final, in euros (€) and include taxes, except that by legal requirement, especially regarding VAT, different question is indicated and applied.
However, and unless indicated, duly, otherwise the prices of the offered items exclude shipping costs, that could be incurred, that will be added to the total amount due at the time of managing the shipping procedure by the User, and where he will consult the available shipping methods and costs and freely choose the one that suits him best.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely.

Prices can change at any time, but the possible changes will not affect the orders or purchases with respect to which the User has already received an order confirmation.

The accepted means of payment will be: Credit or debit card.

Weys Home uses all means to guarantee the confidentiality and security of the payment data transmitted by the User during transactions through the Website.. As such, the Website uses a secure SSL payment system (Secure Socket Layer).

Credit cards will be subject to checks and authorizations by the issuing bank., if said entity does not authorize payment, Weys Home will not be responsible for any delay or failure to deliver and may not formalize any contract with the User.

Once Weys Home receives the purchase order from the User through the Website, A pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction.. The charge on the card will be made at the time the confirmation of shipment and / or confirmation of the service provided in the form and, in your case, established place.

In any case, Clicking “Reserve” the User confirms that the payment method used is his.

DELIVERY

In the cases in which it is appropriate to make the physical delivery of the contracted good, deliveries will be made within the following territory: World.

Except for those cases in which there are unforeseen or extraordinary circumstances or, in your case, derived from product customization, the purchase order consisting of the related products in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within the maximum period of 30 calendar days from the date of the order confirmation.

If for some reason, that was attributable to him, Weys Home could not meet the delivery date, It will contact the User to inform them of this circumstance and, The latter may choose to proceed with the purchase by establishing a new delivery date or to cancel the order with a full refund of the price paid.. In any case, home deliveries are made on working days.

If it is impossible to deliver the order due to the absence of the User, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to get it delivered again.

If the User will not be at the place of delivery in the agreed time slot, you must contact Weys Home to arrange delivery another day.

In the event that 30 days since your order is available for delivery, and has not been delivered for reasons not attributable to Weys Home, Weys Home will understand that the User wishes to withdraw from the contract and it will be considered terminated. As a consequence of the termination of the contract, all payments received from the User will be returned to him, except for the additional costs resulting from the User's own choice of a delivery method different from the least expensive method of ordinary delivery offered by the Website., without any undue delay and, in any case, within the maximum period of 14 calendar days from the date the contract is considered terminated.

However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on to him.

For the purposes of these Conditions, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which will be accredited by signing the receipt of the order at the agreed delivery address.

The risks that the products may derive will be borne by the User from the time of delivery.. The User acquires ownership of the products when Weys Home receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place at a time after full receipt of the amount paid by Weys Home.

In accordance with the provisions of the Law 37/1992, of 28 from December, of Value Added Tax (VAT), Purchase orders for delivery and / or provision will be understood to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and melilla. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question.

In this same sense, and in accordance with Chapter I of Title V of the Directive 2006/112 of the Council of the 28 November 2006 on the common VAT system, purchase orders will be located, for delivery and / or provision, in that Member State of the European Union where the address on the purchase order is located and, so, the applicable VAT will be that in force in that Member State.

In orders to the Canary Islands, Ceuta and melilla, deliveries will be exempt from VAT by application of the provisions of the Law 37/1992, and to the Board 2006/112, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories. The User must take into account that in these territories there may be situations in which taxes and customs duties are applied and accrued at destination, in accordance with current regulations, and that these could run from you.

For all other locations, different from the previous ones, where the purchase orders will be located, for its delivery and / or provision the current regulations will be applied at all times; the User must take into account that this could generate the application and accrual of taxes and customs duties at destination, in accordance with the regulations in force at destination, and that these could run from you.

For more information, the User must go to the customs office at destination.

TECHNICAL MEANS TO CORRECT ERRORS

The User is hereby informed that in the event that he detects that an error has occurred when entering the necessary data to process his purchase request on the Website, You can modify them by contacting Weys Home through the contact spaces enabled on the Website, and, in your case, through those authorized to contact customer service, and / or using the contact information provided in the first clause (General information). Likewise, This information could also be corrected by the User through their personal connection space to the Website.

In any case, the user, before clicking “Reserve”, has access to space, trolley, or basket where your purchase requests are written down and you can make modifications.

Similarly, The User is referred to consult the Legal Notice and General Conditions of Use and, specific, the Privacy Policy to collect more information on how to exercise your right of rectification as established in the Regulations (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of this data (RGPD) and in the Organic Law 3/2018, of 5 from December, Protection of Personal Data and guarantee of digital rights.

RETURNS

In cases where the User purchases products on or through the owner's Website, you are assisted by a number of rights, as listed and described below:

Right of withdrawal

The user, as consumer and user, make a purchase on the Website and, therefore, you have the right to withdraw from said purchase within a period of 14 calendar days without justification.

This withdrawal period will expire 14 calendar days of the day that the User or a third party authorized by it, other than the carrier, acquired material possession of the goods purchased on the Weys Home Website or in case the goods that make up your order are delivered separately, to the 14 calendar days of the day that the User or a third party authorized by it, other than the carrier, acquired the material possession of the last of those goods that made up the same purchase order, or in the case of a service contract, to the 14 calendar days from the day the contract is concluded.

To exercise this right of withdrawal, the User must notify their decision to Weys Home. You can do it, in your case, through the contact spaces enabled on the Website or through:

The user, regardless of the medium you choose to communicate your decision, You must express clearly and unequivocally that it is your intention to withdraw from the purchase contract. In any case, the User may use the model withdrawal form that Weys Home makes available to them as a part attached to these Conditions, However, its use is not mandatory.

To meet the withdrawal period, it is enough that the communication that unequivocally expresses the decision to withdraw is sent before the corresponding term expires.

In case of withdrawal, Weys Home will reimburse the User for all payments received, including shipping costs (with the exception of the additional costs chosen by the User for a shipping method different from the least expensive mode offered on the Website) without any undue delay and, in any case, no later than 14 calendar days from the date on which Weys Home is informed of the decision to withdraw by the User.

Weys Home will reimburse the User using the same payment method that he used to carry out the initial purchase transaction. This refund will not generate any additional cost to the User. However, Weys Home may retain such refund until you have received the products or items from the purchase, or until the User presents proof of their return, depending on which condition is met first.

The User can return or send the products to Weys Home in

And you must do so without undue delay and, in any case, no later than 14 calendar days from the date Weys Home was informed of the withdrawal decision.

The User acknowledges that they must assume the direct cost of return (transport, delivery) of the goods, if any were incurred. Also, will be responsible for the decrease in value of the products resulting from handling other than that necessary to establish the nature, the characteristics and operation of the goods.

The User acknowledges that there are exceptions to the right of withdrawal, as stated in the article 103 of the Royal Legislative Decree 1/2007, of 16 of November, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. By way of example, and not exhaustive, this would be the case of: customized products; products that may deteriorate or expire quickly; Music or video CDs / DVDs without packaging, as factory sealed; products that for hygiene or health reasons are sealed and have been unsealed after delivery.

In this same sense, the provision of a service that the User may contract on this Website is governed, because this same Law establishes that the Right of withdrawal to Users will not be present when the provision of the service has been fully executed, or when it has started, with the express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been fully executed by Weys Home, you will have lost your right of withdrawal.

In any case, no refund will be made if the product has been used beyond the mere opening of the same, of products that are not in the same conditions in which they were delivered or that have suffered any damage after delivery.

Likewise, Products must be returned using or including all their original packaging, the instructions and other documents that accompany them, if applicable, plus a copy of the purchase invoice.

In the following link you can download the Model withdrawal form

Return of defective products or shipping error

These are all those cases in which the User considers that, at the time of delivery, the product does not conform to what is stipulated in the contract or purchase order, and that, so, You should contact Weys Home immediately and let them know of any disagreement (defect / error) by the same means or by using the contact information provided in the previous section (Right of withdrawal).

The User will then be informed on how to return the products., and these, once returned, will be examined and the User will be informed, within a reasonable time, if the refund proceeds or, in your case, replacing it.

The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days after the date on which we send you an email confirming that the refund or replacement of the non-conforming item is appropriate.

The amount paid for those products that are returned due to a defect, when it really exists, will be fully refunded, including delivery costs and costs that the User could have incurred to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase.

In any case, The rights recognized in the legislation in force at all times for the User will always be observed., as consumer and user.

Guarantee

The user, as consumer and user, enjoys guarantees on the products that you can purchase through this Website, in the legally established terms for each type of product, respondiendo Weys Home, so, for the lack of conformity of the same that manifests itself within a period of two years from the delivery of the product.

In this sense, the products are understood to be in accordance with the contract provided that: conform to the description made by Weys Home and have the qualities presented in it; are suitable for the uses to which products of the same type are ordinarily intended; and present the usual quality and performance of a product of the same type and that are fundamentally expected from it. When this is not the case with respect to the products delivered to the User, This must proceed as indicated in the section Return of defective products or shipping error. However, some of the products that are marketed on the Website, they could present non-homogeneous characteristics as long as they derive from the type of material with which they were manufactured, and therefore will be part of the individual appearance of the product, and they will not be a defect.

On the other hand, It could be the case that the User acquires a brand or manufacturing product on the Website by a third party. In this case, and considering the User that it is a defective product, The latter also has the possibility to contact the brand or manufacturer responsible for the product to find out how to exercise their legal guarantee right directly against them during the two years following the delivery of said products.. For it, the User must have kept all the information regarding the guarantee of the products.

DISCLAIMER OF LIABILITY

Unless otherwise provided by law, Weys Home will not accept any responsibility for the following losses, regardless of its origin: any losses that were not attributable to any default on your part; business losses (including loss of profit, from income, of contracts, expected savings, of data, loss of goodwill or expenses
unnecessary incurred); or of any other indirect loss that was not reasonably foreseeable by both parties at the time the contract of sale of the products between both parties was formalized..

Equally, Weys Home also limits its liability in the following cases:

Weys Home applies all measures concerning providing a faithful display of the product on the Website., however, it is not responsible for the minimum differences or inaccuracies that may exist due to lack of screen resolution, or problems of the browser being used or others of this nature.

Weys Home will act with the utmost diligence in order to make available to the company in charge of transporting the product that is the subject of the purchase order. However, is not responsible for damages resulting from a malfunction of the transport, especially for causes like strikes, roadblocks, and in general any other specific to the sector, leading to delays, product loss or theft.

Technical failures that due to fortuitous or other causes, prevent normal operation of the service through the internet. Lack of availability of the Website for maintenance or other reasons, that prevents having the service. Weys Home puts all the means at your fingertips in order to carry out the purchase process, payment and shipping / delivery of products, however, it is exempt from liability for causes that are not attributable, Fortuitous event or force majeure.

Weys Home will not be responsible for the misuse and / or wear of the products that have been used by the User. At the same time, Weys Home will also not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.

  • Usually, Weys Home will not be responsible for any breach or delay in fulfilling any of the obligations assumed, when it is due to events that are beyond your reasonable control, that is to say, due due to force majeure, and this may include, by way of example but not exhaustive:
  • Strikes, lockouts or other claims measures.
  • Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or not) or threat or war preparations.
  • Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
  • Impossibility of using trains, boats, planes, motor transport or other means of transport, public or private.
  • Inability to use public or private telecommunication systems.
  • Acts, decrees, legislation, regulations or restrictions of any government or public authority.

Thus, the obligations will be suspended during the period in which the cause of force majeure continues, and Weys Home will have an extension in the term to fulfill them for a period of time equal to the duration of the force majeure.. Weys Home will use all reasonable means to find a solution that allows you to fulfill your obligations despite the cause of force majeure..

WRITTEN COMMUNICATIONS AND NOTIFICATIONS

By using this Website, the User accepts that most of the communications with Weys Home are electronic (email or notices published on the Website).

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notification, Information and other communications that Weys Home sends electronically comply with the legal requirements of being in writing.. This condition will not affect the rights recognized by law to the User.

The User can send notifications and / or communicate with Weys Home through the contact details provided in these Conditions and, in your case, through the contact spaces of the Website.

Equally, Unless otherwise stipulated, Weys Home can contact and / or notify the User by email or at the postal address provided.

RESIGNATION

No waiver of Weys Home to a specific right or legal action or the lack of requirement by Weys Home of the strict compliance by the User of any of its obligations will suppose, nor a waiver of other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from the fulfillment of its obligations.
No waiver by Weys Home to any of these Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.

NULLITY

If any of these Conditions were declared null and void by a firm resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of invalidity.

COMPLETE AGREEMENT

These Conditions and any document to which express reference is made in these constitute the entire existing agreement between the User and Weys Home in relation to the object of sale and they replace any other agreement, previous agreement or promise agreed verbally or in writing by the same parties.

The User and Weys Home acknowledge having consented to the conclusion of a contract without having relied on any declaration or promise made by the other party., except what is expressly mentioned in these Conditions.

DATA PROTECTION

The information or personal data that the User provides to Weys Home in the course of a transaction on the Website, will be treated in accordance with the provisions of the Privacy Policy or data protection (contained, in your case, in the Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website the User consents to the treatment of said information and data and declares that all the information or data provided is true.

APPLICABLE LEGISLATION AND JURISDICTION

The access, Navigation and / or use of this Website and product purchase contracts through it will be governed by Spanish law..

Any controversy, problem or disagreement that arises or is related to access, browsing and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between Weys Home and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

COMPLAINTS AND CLAIMS

The User can send their complaints to Weys Home, claims or any other comment that you wish to make through the contact information provided at the beginning of these Conditions (General information).

Also, Weys Home has official complaint forms available to consumers and users, and that they can request Weys Home at any time, using the contact information provided at the beginning of these Conditions (General information).

Likewise, if a controversy arises from the conclusion of this purchase contract between Weys Home and the User, the User as a consumer can request an out-of-court dispute resolution, according to the Regulation (EU) 524/2013 of the European Parliament and the Council, of 21 May 2013, on online dispute resolution in consumer matters and amending the

Regulation (THIS) 2006/2004 and Directive 2009/22 / EC. You can access this method through the following website: http://ec.europa.eu/consumers/odr/.

Last modification: 22 of June 2020